After a document is delivered to a client, it moves to the Signature Reports page. Its status is shown in the Signature Status column and displays where in the process the client is and if the document was delivered successfully.
When a document is archived by a user, it moves to the Archive Reports page, but the statuses are identical to the Signature Reports page. See the entries below for more information.
Status | Description |
---|---|
Processing |
The document is in the process of being delivered. The status will update to Out for Signature shortly. |
Out for Signature | A document was delivered to a client but no signers have completed the signature process. |
E-Signed | The document was e-signed by all clients. |
Declined | Signing was declined by one of the signers. Any subsequent signers will not be able to sign and receive an email notifying them. |
Canceled | The document link was canceled by a firm user. The client link is now invalid. |
Partially Signed |
The document has been signed by at least one signer, but not all signers. |
Signature Stamping Failed | An error occurred and the document cannot be signed. An email is sent to the user notifying them of the problem. The document needs to be re-sent to be signed. |
Delivery Failed | A Mail Merge document could not be delivered. This does not indicate a blocked or dropped email. The document needs to be re-sent. |
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